# Comma CRM - WhatsApp and iMessage into your CRM

Comma reads the conversations your customers are already having on WhatsApp and iMessage, and writes what matters into the CRM you already run. Nobody logs anything.

Source: https://commacrm.com/

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WhatsApp and iMessage, into the CRM you already run

# Keep your CRM. Bring your customers' conversations into it.

Comma reads the conversations your customers are already having and writes what matters into the CRM you already run. Nobody has to log anything.

Your CRM still owns the deal. Comma makes sure nothing in the conversation slips through.

[Book a demo](/get-in-touch)[See CRM support](#crm-support)

On this page

1.  [How it works](#how)
2.  [CRM support](#crm-support)
3.  [WhatsApp for sales teams](#for-sales-teams)
4.  [Regulated teams](#regulated)
5.  [Book a demo](#book-a-demo)

How it works

## Three steps, then it runs with nobody watching it.

1.  ### Connect a channel

    WhatsApp or iMessage, whichever your customers actually text you on. Comma starts reading conversations as they happen.

2.  ### Connect your CRM

    The CRM you already run. Comma does not ask anyone to move off it, or into a second system.

3.  ### Every conversation becomes a record

    On its own, whether or not anyone opens Comma that day. Nobody has to log anything for the record to exist.

*Image: A CRM contact record. The activity timeline's newest entry is a note written by Comma from a WhatsApp conversation, carrying a summary, three extracted action items, and a sentiment and deal-health read. Those extracted items also appear as open tasks in the record's sidebar.*

What lands in the CRM after a WhatsApp conversation

CRM support

## Your conversations, where your team already works.

A conversation summary and a last-touch date land on the matched contact, automatically.

### Available now

-   HubSpot
-   Zoho
-   Wealthbox
-   Slant
-   Close

### Early access

-   Pipedrive
-   Redtail
-   Salesforce

Setup is one step: connect the HubSpot app, or paste an API key in Comma settings.

[Request early access](/get-in-touch)

WhatsApp for sales teams

## Your CRM has the record. Your team gets the intelligence.

Turn WhatsApp conversations into signals your team can act on. Follow-ups, deal momentum, coaching opportunities, and risk, all without creating another source of truth.

[See WhatsApp for sales teams](/whatsapp-for-sales-teams)

Regulated teams

## Need the conversation archived, not just synced?

If your firm has to keep these conversations with retention rules and an audit trail, that is [Comma Compliance](https://commacompliance.com)'s job. Same capture, different obligation.

## See it with your own CRM.

Fifteen minutes, your channels, your CRM. We will show you what lands where. No long implementation, no rip-and-replace.

[Book a demo](/get-in-touch)